1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is intended for customers aged 18 years or older who wish to purchase professional-grade tactical and hunting knives. By using this site, you confirm you meet all legal requirements to purchase and possess our products in your jurisdiction.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of EOSS Knives Shop or its suppliers and is protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality tactical and hunting knives from brands including Buck, Gerber, Havalon, Kershaw, Schrade, and TOPS. While we strive for accuracy in product descriptions and images, slight variations may occur. Product availability is subject to change without notice.

2.2 Restricted Items

Certain products (notably automatic knives and ceramic knives) may be subject to legal restrictions in some jurisdictions. It is your responsibility to ensure compliance with local laws before purchasing.

2.3 Professional-Grade Quality

Our knives are designed for military personnel, outdoor professionals, and enthusiasts. They are sharp, durable tools that require proper handling and maintenance.

3. Ordering and Payment

3.1 Order Process

All orders are subject to availability and our acceptance. We reserve the right to refuse any order for any reason, including suspected fraudulent activity or inability to ship to your location.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed through secure systems. You represent that you have the legal right to use any payment method you employ.

3.3 Pricing

All prices are in USD. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders resulting from such errors.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times are estimates and may be affected by customs processing.

4.4 Customer Responsibilities

You are responsible for:

• Providing accurate shipping information
• Understanding and complying with local knife laws
• Any customs fees or import duties

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for items in original, unused condition with all packaging. Non-returnable items include:

• Automatic Knives (due to state regulations)
• Ceramic Knives (due to fragility)
• Any used, modified, or damaged items

5.2 Return Process

1. Contact us at [email protected] within 15 days
2. Receive Return Merchandise Authorization (RMA)
3. Ship to: EOSS Knives Shop – Returns, 4425 Straford Park, Campton, US 41301

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect the return. Original shipping costs are non-refundable, and return shipping is the customer’s responsibility unless the return results from our error.

5.4 Damaged Items

Contact us immediately with photos if you receive a damaged or defective item. We will arrange a replacement or refund at no additional cost.

6. Limitation of Liability

EOSS Knives Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website. Our total liability for any claim related to these terms or your purchases shall not exceed the purchase price of the products in question.

Knives are inherently dangerous tools. By purchasing our products, you assume all risks associated with their possession and use. Proper safety precautions should always be followed.

7. General Provisions

7.1 Governing Law

These terms shall be governed by the laws of the state of [Insert State], USA, without regard to conflict of law principles.

7.2 Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.

7.3 Contact Information

For questions about these Terms and Conditions, please contact:

EOSS Knives Shop
4425 Straford Park
Campton, US 41301
Email: [email protected]